Administration Policy & Procedure

INTRODUCTION

LMH Vision, Mission, and Values

Manual Introduction

Organizational Chart

History and Theology of Care

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Administration & Organization of LMH

Administrator & Management

Admission to the Home

Air Temperature

Breaker Reset

Broken Glass

Charitable Receipts

Cheque Signing

Committee Structure

Complaints

Conflict of Interest

Environmental Services

Family Council

Incident Reporting - General

Incident Reporting - Critical

Incident Reporting - Unusual Occurrence

Keys

Library

Low Accommodation Utilization Rate

Locked Areas

Medical Director

Medical Staff - Attending Physician

Meeting and Conference Facilities

Mail

Memorial Services

Maintenance Services

Pet Visitation

Pets: Home and Complex

Pharmacy Services

Prepaid Funerals

Purchasing Authority of Administrator

Project Quotations

Photo Consent

Pest Control

Quality Improvement Program

Records Management

Refund of Rest Home Fees

Resident Admission Agreement

Resident Fees

Resident Fees - Interest

Resident Call System and Door Alarms

Safety and Security

Smoking

Tuck Shop

Trust Accounts

Verified Financial Complaints

Visiting

Volunteer Program

Water Temperature Monitoring

Witnessing Legal Documents

Waste Management